Internal Account Manager

Are you a people person who would enjoy connecting with designers in the world of fashion and interiors both in the UK and abroad? If so, this Internal Account Manager role could be the job for you! What’s On Offer:

• Full-time / Permanent
• Office based - Leeds City Centre location
• Competitive salary: Base salary of £27,000 with OTE of £40,000
• Holiday allowance of 25 days plus bank holidays
• Additional holiday awarded for long service.
• Summer hours offered between 1st June and 31st August.
• Railway station within 5 minutes walking distance.
• Complimentary gym passes.
• Discount at local coffee shop.
• Staff product discount.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.
• The chance to work with a prestigious brand in the luxury market.

About the Company:James Hare is a well-established (1865), family-run company based in Leeds city centre and is Britain’s leading silk specialist. It is still owned and run by the Hare family, producing luxury textiles for the demanding world of fashion and interiors. Firm favourites with leading designers and decorators, James Hare luxurious fabrics are famous worldwide. Position Overview:We are seeking a highly motivated and organised Internal Account Manager to join a dynamic team. This role is pivotal in maintaining strong relationships with agents and customers while driving sales performance. The Internal Account Manager will be responsible for onboarding new accounts, managing customer relationships, ensuring order fulfilment, and achieving monthly sales targets. This role is ideal for a detail-oriented individual with excellent communication skills and a passion for delivering exceptional customer service. Key Responsibilities:

• Oversee the onboarding process for new clients and agents, providing training and support to ensure they are familiar with products and services.
• Build and nurture strong relationships with customers to encourage consistent collaboration.
• Follow up on orders, quotes, and reservations to ensure timely processing and delivery.
• Coordinate with internal teams to resolve any order-related issues.
• Maintain and update the Customer Relationship Management (CRM) system.
• Utilise CRM tools to track leads, opportunities, and client interactions.
• Identify and pursue new accounts and agents to expand the company’s client base.
• Generate leads and follow through on potential opportunities to grow revenue.
• Meet or exceed monthly sales targets and contribute to team objectives.
• Provide detailed performance reports to management.
• Provide feedback and recommendations for improving processes and increasing sales efficiency.

Essential Experience:

• Proven experience in sales account management or a similar role.
• Excellent interpersonal and communication skills.
• Strong organisational skills with attention to detail.
• Proficiency in CRM software.
• Ability to work independently and as part of a team.
• Goal-oriented with a track record of meeting or exceeding targets.

Preferred Skills:

• Experience in Interior Design Industry is advantageous.
• Strong analytical and problem-solving abilities.
• Knowledge of the UK market and agent networks is an advantage.

If you have all of the essential experience above for this Internal Account Manager role and you feel that this sounds like an exciting opportunity, please apply with an up to date CV. If shortlisted, our client will contact you to discuss the role and your experience further. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes only. We often work with third parties who may contact you about this role. Our full Privacy Policy is available at key-appointments

Location: Leeds, GB

Posted Date: 1/7/2025