Duty Manager - Nottingham, Nottinghamshire

Duty Manager - Nottingham, Nottinghamshire

West Park Leisure Centre



Full Time Hours



ABOUT US



Legacy Leisure, established to support a national legacy following the Olympics, is a not for profit charitable organisation committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve. Aiming to deliver high quality services to our customers, the Company also prides itself on its exemplary health and safety record and commitment to staff.



JOB DESCRIPTION



The Duty Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies.



Primary objectives for the Duty Manager will be:

• To ensure the highest possible standards of health and safety and customer care within the Centre.


• To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.


• To assume shift management responsibility for the Centre to maximise the total performance of the Centre and maintain the highest standards of customer care.

The Duty Manager will focus day to day on the following tasks:

• To ensure the provision of a clean, high quality facility and exciting and innovative Leisure Centre programmes.


• To act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre.


• To ensure all Health and Safety procedures and responsibilities are carried out at all times.


• To assist the Contract Manager/Centre Manager in providing appropriate staff training and development.


• To ensure that the objectives of the contract are achieved and the appropriate financial systems and procedures are implemented.


• To be responsible for the provision of teaching and coaching courses for all areas of the operation, including recruitment and maintenance of a register of qualified coaches.


• To identify and assess the feasibility of new activities which the Centre could provide.


• Monitoring cost effectiveness and highlighting and rectifying areas of low performance.


• To assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products.


• To ensure sufficient staff are available for the safe, high quality functioning of the Centre.


• To assist in the management of the Centre's quality assurance systems and procedures.


• To act as a main key holder for the Centre and be responsible for opening and closing of the building and emergency call-outs.


• To undertake any regulatory requirements.


• To be responsible and accountable for cash handling as required.


• To undertake any other duties as may be required by the Contract Manager to ensure that the business objectives of the contract are achieved.

THE CANDIDATE



Qualifications, Knowledge and Skills



It will be desirable that the post holder has a recognised qualification in Leisure Management, Sports Development or related subject.



The successful candidate will preferably have knowledge and skills in the Leisure or a related industry in a small/medium sized enterprise. To hold a current NPLQ (National Pool Lifeguard Qualification) and Pool Plant Operators.



DBS



The position of Duty Manager is classed as a regulated post and therefore requires a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it will be necessary for the post holder to be submitted for a DBS check.