Gleaners2Go Volunteer Leader

Position Purpose:

The Gleaners2Go Volunteer Leader is responsible for orchestrating the fulfillment of direct custom orders through the Gleaners2Go Program and leading volunteer groups. The volunteer leader will meet operational and customer service objectives while ensuring compliance with safety, security, regulatory, and compliance policies. All responsibilities shall be consistent with Gleaners Food Bank’s mission to be a leader in the fight against hunger.

Benefits:

• Medical/Dental/Vision
• Generous PTO, all federal holidays, volunteer days and birthdays
• On-site exercise facility
• Robust Wellness Program
• 403 Plan with Match
• Success Sharing Incentive Plan

Essential Functions of the Volunteer Leader:

• Work hands-on leading volunteers with order fulfillment to make G2G orders ready for distribution. Orders may include dry, refrigerated, and frozen product. Groups of volunteers range from 2-30 people.
• Responsible for setting up, leading, and tearing down volunteer projects.
• Use warehouse inventory management system and forklift to replenish and move product.
• Assist with daily and weekly inventory counts.
• Follow established picking procedures to obtain product for builds from Gleaners inventory.
• Be the first line of troubleshooting for volunteer issues during builds.
• Create labels for orders with names, locations and times. Wrap and prepare pallets for shipment.
• Communicate to transportation how many boxes/orders need to go to each site and time.
• Work with Volunteer team to plan for volunteer needs and create volunteer training to support.
• Provide an exceptional volunteer experience.
• Work with Supervisor to create new processes for scaling from 1,500 orders a week to 5,000 orders per week.
• Ability to handle expanded inventory options for neighbors, up to 100+ items.
• Implement new technology created for fulfillment, understand and deploy for more accurate and efficient work activity.
• Log and communicate volunteer feedback to inform future software development
• Work safely and operate PIT equipment according to Gleaners and OSHA guidelines.
• Ensure compliance and adherence to all food safety guidelines according to GFB, Feeding America, AIB, USDA, ISDH and any other applicable processes or regulations for safe and sanitary production and storage of all products.
• Active participation in staff, departmental, board or board committee meetings as requested.
• All other duties as assigned.

Gleaners Food Bank is an Equal Employment Opportunity Employer and provides equal opportunities for employment and advancement for all individuals, without regard to race, color, national origin, religion, sex, gender identity, gender expression, sexual orientation, disability, age, marital status, family/parental status, pregnancy, leave status, genetic information, veteran status, creed, citizenship status, income derived from a public assistance program, political beliefs, reprisal or retaliation for prior civil rights activity, or any other status or category protected by applicable federal, state, or local law.