Student Application Quality Assurance Assistant

Apply for Job Job Opening ID 533738
Location Modesto A. Maidique Campus
Full/Part Time
Close Date 11/11/2024
Regular/Temporary
Job ID 533738
Location Modesto A. Maidique Campus
Full/Part Time
Regular/Temporary
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About FIU

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Job Summary

The Application Quality Assurance Assistant assists in evaluating, documenting, and testing online web applications and websites to ensure there are no bugs, errors, or issues before going live. They work closely with the System Support and Development (SSD), Learning Management System (LMS), and Salesforce teams to ensure the high quality of new or updated features and functionality, in order to be rolled out without issues or concerns.

Duties
Duty 1: Meets with system users to understand the scope of projects.

Duty 2: Reviews and analyzes system specifications.

Duty 3: Collaborates with team to develop effective quality assurance strategies, test plans, and test cases.

Duty 4: Documents and executes test cases (manual or automated) and analyzes results.

Duty 5: Evaluates software features and functionality according to specifications.

Duty 6: Creates logs to document and catalog testing phases and defects.

Duty 7: Reports bugs and errors to team.

Duty 8: Helps troubleshoot issues.

Duty 9: Conducts post-release / post-implementation testing.

Duty 10: Works with cross-functional teams to ensure quality throughout the software development lifecycle.

Duty 11: Collaborates with internal staff and third-party companies to test and evaluate web applications, websites, and software.

Duty 12: Assists staff, faculty and students in resolving basic technical issues related to SSD managed applications, websites, and software.

Duty 13: Identifies, researches, and resolves technical problems that may prevent or hinder access to courses and websites; tracks and monitors the problem to ensure a timely resolution.

Duty 14: Responds quickly, competently, and courteously to a myriad of inquiries in person, by telephone, and email.

Duty 15: Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Job Category

Student Assistant

Student Disclosure

• Applicants must be currently enrolled as a student at FIU with a minimum of six (6) credits as an Undergraduate student or three (3) credits as a Graduate student during the Fall and Spring semesters.
• During the Summer semesters, Students need only remain enrolled and are not required to take credit hours, but cannot have graduated.
• Upon decreasing credit hours or graduating, student employment must end.

Work Schedule

Work Schedule:

• 20 hours per week
• Available work hours on campus

Other Essential Requirements:

• Ability to work flexible hours as needed

Advertised Salary

$13.00 per hour

Student Background Checks

Extended Background Check is required if the job includes any of the following responsibilities. Some may also require a Fingerprint Check:

Duties:

Yes or No

Will the position provide unsupervised direct care, treatment, education, training, instruction, supervision, or recreation to vulnerable populations such as minors, the elderly, or those with disabilities? (Fingerprint Check required)

Will this role be in the Center for Children and Families (CCF) or the Childrens' Creative Learning Center (CCLC)?

Will this role be part of a university-sponsored summer camp or afterschool program? (Those providing services in Camps will require DCF Clearance at a cost)

Will this role require entering any K-12 schools? (Those providing services in K-12 Schools will require MDCPS/BCPS Clearance at a cost.)

Will this role have direct access to cash, checks, gift cards, credit cards, debit cards, or make and receive payments?

Will this role conduct IT related functions, e.g. IT Technician, Data Analyst, Application Developer, etc.?

Will this role require driving of a university-owned motor vehicle (including golf cart and other utility vehicles)?

Will this role travel with Athletics teams to events?

Will the role be in a special trust/sensitive location?

Will this role be in the Office of the Registrar, Office of Financial Aid, or One Stop?

Will this position work within the following units that provide health and human services: College of Medicine, College of Nursing, Health Sciences, Physical Therapy, Athletic Training, School of Social Work, Occupational Therapy, Dietetics & Nutrition, Student Health, Psychology, Center for Children & Families? Office of Inspector General (OIG) Checks (Global Watch only)

Will this role perform or support research? (Mark No if this is a Graduate Assistant contract (GA, RA, TA))

How To Apply

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

How To Apply

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Disclosures

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Location: Fountainebleau; FL, US

Posted Date: 11/3/2024