Operations Coordinator (Community Education & Youth Programs)/Career Opportunity

Job DescriptionJob Description

The Operations Coordinator reports to the Director of Community Education and Youth Programs and works closely with the Program Coordinator to support the facilitation of classes and youth programs. This position serves as a primary lead for Youth Programs and provides collaborative support for Community Education. The ideal candidate for this position has strong skills in problem-solving, managing program logistics, and collaborative program facilitation.

About the Work

• Coordinate program facilities management including building opening and closing procedures through work orders submissions and implementation of standard operating procedures
• Oversee resource management: golf cart schedule, supply inventory management, and instructor equipment needs
• Support program financial management for instructor payment and supply purchases
• Coordinate family communication related to Youth Programs
• Provide operations support for year-round special events within Community Education and Youth Programs like the annual Battle of the Books competition.
• Facilitate department level onboarding needs such as request and distribution of gate and parking passes.
• Serve as primary lead for camper information management utilizing a third-party collection system.
• Work collaboratively with other program leaders to effectively utilize resources and solve problems.
• Provide day-to-day support during the 9-week Summer Assembly Season for the Play CHQ (pop-up program) and Group One (single age day camp) seasonal staff members including hiring and payment management.

About You

Education

• Preferred high school diploma or equivalent

Experience

• 1-3 years of related operations coordination experience in community education, recreation, summer camps, or multigenerational learning programs

Knowledge, Skills, and Abilities

• Ability to identify and address operational needs across a variety of programs
• Strong communication skills
• General knowledge of software systems used for program operations: primarily submission of work orders and participant information management
• Strong task prioritization skills
• Comfort adapting to changes in program priorities and needs
• Familiarity with Microsoft Office products

About Chautauqua Institution

Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars: the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State. It comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food and beverage, conferencing, and events organization. The Institution’s office in Washington, DC, is strategically located to play an ongoing role in the nation's cultural conversations.

Community Education and Youth Programs reports through the Program Office and works closely with the Education, Recreation, Religion, and Performing and Visual Arts departments to deliver multigenerational engagement opportunities through a variety of program delivery methods. The full portfolio includes in-person and virtual classes, interdepartmental classes, day camps, youth activities center, pop-up programs, and special events. Programming is facilitated year-round with most programs occurring June through August.

About Your Work Schedule & Location

This position is at Chautauqua Institution’s main campus in Southwestern New York (Chautauqua County). The schedule is full time and may include daytime and evening hours, weekdays, and weekends, especially in the busy summer operating season and during project go-live periods. This position may work remotely or a hybrid schedule, mid-September through mid-June

Total Rewards for Our Talent
The compensation for this opportunity starts at $17.00/hour, and with demonstrated experience or advanced education, candidates may earn up to $22.00/Hour. Chautauqua Institution’s competitive compensation and benefits include national health insurance with Highmark, flexible spending (or health savings) account options, dental and vision insurance, complimentary life insurance, wellness incentives, fitness options, an employee assistance program, and supplemental life insurance and long-term disability options. The Institution supports planning for retirement through a discretionary employer retirement contribution, which has recently been (10%) of gross compensation following a designated service period.

Discovering Your Chautauqua Experience

Our talent will engage with our mission, vision, and diverse communities in countless ways, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater. In addition to a conventional gate pass, employees and their families will receive full online access to our current and historical programs at CHQ Assembly.   

Our Commitment to IDEA

Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward. One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA.

Joining Our Talent Community

Join our talent community online at CHQ.org/employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.

Location: Chautauqua County, NY, US

Posted Date: 11/1/2024