Ambulatory Care Administrative Internship - Summer 2025

Job Description:

This position is intended as an educational opportunity, but interns are also expected to participate in and contribute to improving hospital operations through the completion of a sponsored project and other assignments.

About Intermountain Health

Intermountain Health is an Intermountain West-based system of nonprofit hospitals, clinics, health services, and health plans. The organization has an international reputation as a pioneer in the continuous improvement of clinical quality and as a leader in the development of clinical programs. Intermountain Health has been repeatedly recognized as one of the top integrated healthcare delivery systems in the country.

About Ambulatory Care Services

Ambulatory Care Services is a division of Intermountain Health responsible for operating over 200 clinics across Idaho, Nevada, and Utah. We are hiring interns for our Canyons Region (Central to Northern Utah) and Desert Region (Southwest Utah and Nevada) Medical Group. In 2020, Intermountain Medical Group geographies created markets and regions. This unified and consolidated the leadership groups to find greater efficiencies, standardized work processes, leverage shared resources, harness technology, reduce redundancies, and give the organization greater collaboration and nimbleness. Further reorganization of clinic leadership occurred across our enterprise with this new structure now in place. This will lead to greater ability to meet the goals of Intermountain, leading to a safe, highly reliable patient experience at each of our clinics with reduced costs, and a greater value to the patients and communities we serve.

Overview of the Ambulatory Care Services/ Medical Group Summer Internship

The Ambulatory Care Services Administrative Internship is designed to augment classroom learning and to prepare future healthcare leaders for opportunities upon graduation.

The incumbent will work directly with members of the leadership team on a variety of short-term strategic and operational improvement projects. In addition, this person will partner with an executive mentor, attend leadership meetings and participate in development workshops.

The internship will be responsible for creating and implementing a process improvement initiative.

Some of the previous summer intern projects include:

Patient experience strategy and Google stars ratings

Senior services strategy

LGBTQ+ services Strategy

Value Based Care population health strategy and implementation

COVID strategy and process implementation

Locations:

Medical Group North Utah Market (Logan, Ogden areas)

Medical Group Central Utah Market (Salt Lake City area)

Medical Group South Utah Market (Provo, Park City, and rural Utah)

Medical Group Desert Region (St. George, Cedar City, and Las Vegas)

Benefits Eligible: No

Schedule: Full Time; business hours

Application Process

The 10-12-week full-time paid summer internship will begin the end of May to beginning of June 2025 (based upon student matriculation). The following materials must be received no later than December 1.

Completion of this online application

Current Resume

One-page personal statement/cover letter addressing the following questions (can be uploaded in same section of application as your resume):

Why are you interested in ambulatory care operations?

What do you hope to gain and contribute during your Internship?

Any related experience(s) that might be deemed valuable.

Candidates will be selected based upon the submitted application information and interview outcomes. Only candidates who are currently enrolled in a master’s program will be considered.

Please direct any questions regarding the application process via email to marian.janikula@imail.org

Job Essentials

Participates and is involved in a variety of projects that support the needs of the department / facility. Works with the members of the team to identify solutions and perform tasks that accomplish individual and team goals.

Attends team / clinic meetings and actively participates / takes on opportunities to share knowledge and skills that are pertinent to the meeting.

Gains knowledge of the department's / clinic’s functions. May job shadow various roles within the clinics in order to understand their role in the organization.

Works with other members of the department / clinics to accomplish assigned tasks.

Project Assistance: May be assigned one or more specific projects during the internship. Demonstrates an understanding of the process and accountability for the results / outcomes. Works independently or as a member of a team to accomplish the tasks necessary to successfully complete the project. Involves others when needed in a timely manner and work to meet project timelines.

Minimum Qualifications

Bachelor's degree. Education must be obtained from an accredited institution. Degree will be verified.

and -

Completion of one year of a post-graduate degree program (preferably in Business, Public Health, or Health Services Administration).

Demonstrated leadership ability and skills in critical thinking, strategic planning, analysis and systems thinking

and -

Demonstrated proficiency with business computer applications (i.e spreadsheets, word processing, presentations, databases)

and -

Demonstrated excellent interpersonal and communication skills

Preferred Qualifications

Preference given to students who are in the middle of their first and second year of their Master's program

Physical Requirements:

Seeing, Hearing

Location:

Medical Group Administration

Work City:

Orem

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$22.49 - $34.72

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.