British Swim School of Vancouver-South Portland
Customer Experience Specialist
Job Location
Portland, OR, United States
Job Description
Job DescriptionJob DescriptionBenefits:
A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure survival of the littlest.
Compensation and Benefits (dependent on the franchise owner):
The Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim school. This position plays a critical role in providing an excellent customer experience.
Your Typical Responsibilities:
"Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer.
Location: Portland, OR, US
Posted Date: 10/30/2024
- Flexible schedule
- Paid time off
- Training & development
A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure survival of the littlest.
Compensation and Benefits (dependent on the franchise owner):
- Competitive pay based on experience.
- Paid training.
- Annual PTO.
- Flexible schedules - shifts are 4-6 hours; easy to schedule around school or other jobs. Shifts typically run-on weeknights from 3-8:30 pm and on weekends from 12:15-6 pm.
The Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim school. This position plays a critical role in providing an excellent customer experience.
Your Typical Responsibilities:
- Setting up and breaking down the pool deck area before and after each shift.
- Checking water chemistry and temperature prior to swim lessons.
- Welcoming students and parents/guardians to the pool deck area.
- Answering customers' questions about their account, their childs progress, or about the program.
- Assist swim instructors and managers when needed during swim lessons.
- Post media content and monitor social media platforms.
- Excellent interpersonal communication and organizational skills.
- Have a responsible and professional demeanor.
- 1+ years of customer service experience.
- Lifeguarding/First Aid/CPR/AED Certification(s), may be obtained during training.
"Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer.
Location: Portland, OR, US
Posted Date: 10/30/2024
Contact Information
| Contact | Human Resources British Swim School of Vancouver-South Portland |
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