Schools relationship support

Closing date: 6th September 2024

Salary: £27,000 based in London, £24,840 based outside of London.

Location: This role can be based at our London office, or at our new regional office in Sheffield, with a blend of in-office (3 days) and homeworking (2 days) per week.

Join us and contribute to educational excellence by coordinating events, analysing data, and more!

Hodder Education is the home of accessible, future-proofed educational resources where we put students, teachers and parents at the heart of everything we do. Our goal is to help every teacher and learner across the globe to succeed by creating and delivering high-quality content and support.

Hodder Education is a division of Hachette, one of the largest publishing groups in the UK, with 12 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds.

The Schools Relationship Support role will support our efforts to build and maintain strong relationships with schools, educators, and educational institutions all over the world, ensuring the successful adoption of educational products and services. The role will support the Schools Relationship Manager (SRM) to deliver teacher training programmes and support the sales team with global sales enablement initiatives originating from marketing.

Key tasks

• Event coordination - Assisting in the planning and coordination of Teacher Training events (online and face-to-face), such as workshops, training sessions, and product demonstrations for schools.


• Administrative support - Raising purchase orders and invoices, booking travel and accommodation, follow up post-workshops with feedback forms.


• Data management and reporting - Assisting with CRM data entry and analysis.


• Marketing support - Assisting in the creation and distribution of educational resources, newsletters, and communications to schools & distributors, and for events worldwide.


• Performance analysis and reporting - Identifying trends and areas for improvement based on data analysis and feedback from schools.

Who we're looking for

• We're looking for someone with excellent written and verbal communication, with the ability to create compelling and clear sales enablement materials, and experience in collaborating with cross-functional teams.


• The ideal candidate will have strong organisational and logistical skills, problem-solving skills and the ability to think critically and strategically.


• Experience of working with people from a range of backgrounds is required, including people who may speak English as another language, as is confidence in learning and using various IT systems.

What we offer

Our staff are our greatest asset, and our benefits reflect this:

• 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)


• Private medical insurance


• Generous pension schemes


• Rent deposit loans


• 2 community days per year


• Summer hours (finishing at 1pm on Fridays during the summer months)


• Retail discounts through Hachette rewards


• Cycle to Work scheme


• Eye care vouchers


• Wide-ranging training library


• Development programmes (including mentoring)


• Up to 70% off book purchases


• A charity bookshelf


• 12 Staff-led employee networks that are voluntary, including Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks


• Season ticket loans


• And much more!

Our commitment

Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.

If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.

Please state in your application that you found this role through Creative Access.

The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit www.booktradeentrysupport.org