Hotel Conference Service Manager

TITLE Hotel Conference Service Manager

ABOUT THE ORGANIZATION

WELCOME TO YOTEL

A hotel that moves as fast as you. YOTEL has prime locations around the world for you to get centred quickly. Staying with us means spending time in the world's smartest places, where desirable, tech and design-led environments make a real connection with modern travellers on the go.

MAKING YOUR HOTEL EXPERIENCE NON-STOP

YOTEL offers guests a hotel experience that challenges the status quo, with a promise to deliver a different kind of stay through awesome people, smart design and the creative use of technology.

LOCATION YOTEL Washington DC

POSITION Catering Sales Manager - DC

DESCRIPTION

YOTEL appeals to those who find traditional hotels uninspiring. We deliver a fresh hotel experience through awesome people, smart design, the creative use of technology and unique spaces, each with their own personality, all of which are connected by a sense of community. Our people deliver all of this with a touch of fun and tons of passion.

At YOTEL Washington DC we provide the Conference Service Manager with the following benefits:

• Medical, Dental and Vision insurance
• FSA accounts for both medical and dependent care expenses
• 401K plan with fully vested matching
• YOTEL paid Life Insurance
• Short and long term insurance options
• Paid time off
• Paid Sick time off

POSITION REQUIREMENTS:

Major Duties & Responsibilities:

• Develops and maintains relationships with key clients to produce group and/or conference business, to include room sales, food & beverage sales, catering/banquet services, meeting room rental.
• Participate in the research of the competition's products, services and pricing and use it to develop strategic business plans.
• Ensures Banquet Event Orders are created for each catering function.
• Leads BEO and Resume meetings
• Ensures contractual agreements are executed in a timely, and error-free manner.
• Develop community and industry relationships.
• Communicate, demonstrate, and support the company culture, vision, values and branding standards in all aspects of sales and marketing activities.
• Partner with team to ensure all group needs are met, encouraging repeat business.
• Communicates effectively and genuinely with guests, team members and other departments.
• Shows initiative and anticipates needs in job performances.
• Consistently follows up to ensure guest satisfaction that meet and exceed our service standard.
• Willingness to learn and adapt to a dynamic environment.
• Ability to work under pressure in a fast-paced environment.
• Conducts one-self in a professional, pleasant, and energetic manner.
• Upholds the highest standards of YOTEL and business culture.
• Maintains a friendly & cohesive work environment with crew, internal departments & guests.
• Flexible schedule and hours.

Perform other job-related duties as assigned.

Skills/Qualifications:

• Exceptional Listening skills
• Detailed in communication, planning and organization
• Customer focused
• Advanced Excel and Power Point Skills
• Self-motivated positive role model
• Liaise with vendors and suppliers
• Excellent presentation skills
• Experience in Opera, Delphi, Microsoft Word, Excel, Outlook, PowerPoint, HTML and Photoshop.
• Keeps up with the latest on-line technologies and trends.

What are YOTEL Crew like?

• Pro-active with a ‘can do’ positive attitude.
• Likes to be busy, always looking for the next task or goal to achieve.
• Great attention to detail in everything that they do
• Sociable and confident with each other and our guests
• Friendly, warm and welcoming always
• Professional in their outlook, taking pride in their appearance, performance and reputation.
• Like to own problems and find solutions for the benefit of the guests and teams alike.

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.

PM23

SALARY $55K-75K

SHIFT

FULL-TIME/PART-TIME Full-Time

EXEMPT/NON-EXEMPT: Exempt

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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Location: Washington, DC, US

Posted Date: 7/3/2024